SMS Terms & Conditions

Effective Date: Jan, 21st, 2025

Keyhole Solution LLC (“Keyhole,” “we,” “our,” or “us”) offers SMS text messaging services to communicate with customers regarding service requests, scheduling, appointment confirmations, work order updates, project coordination, and customer support.

By opting in to receive SMS messages from Keyhole Solution LLC, you agree to these SMS Terms & Conditions.

1. Program Description

Keyhole Solution LLC sends customer-care SMS messages related to facility management, construction, materials, trade services, and service requests.

Messages may include:

– Service scheduling and appointment confirmations
– Work order updates and project status notifications
– Job coordination and service-related updates
– Responses to customer inquiries or requests
– Customer support communications

This SMS program is used for customer care and service-related communications. It is not used for marketing, promotional messaging, lead generation, affiliate messaging, political messaging, lending, or age-gated content.

2. Opt-In

You may opt in to receive customer-care SMS messages from Keyhole Solution LLC through the following methods:

Inbound SMS Opt-In:
You may text START to (502) 410-5681 to receive customer-care text messages from Keyhole Solution LLC about service scheduling, appointment confirmations, work order updates, job coordination, and customer support.

Verbal Opt-In:
You may also opt in verbally during a phone call with Keyhole Solution LLC at (502) 410-5681 when requesting service-related SMS follow-up.

When you opt in, you agree to receive customer-care SMS messages from Keyhole Solution LLC. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

Consent to receive SMS messages is not a condition of purchase.

Keyhole Solution LLC does not currently collect SMS consent through website forms or paper forms. If we later add a website form that collects SMS consent, that form will include a separate, optional, unchecked SMS consent checkbox with the required SMS disclosures.

3. Message Frequency

Message frequency varies depending on your interaction with Keyhole Solution LLC and any active service request, work order, appointment, project, or support matter.

You may receive multiple messages related to a single service request or project.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Keyhole Solution LLC is not responsible for message or data charges imposed by your mobile carrier.

5. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After you reply STOP, you will receive a one-time confirmation message confirming that you have been unsubscribed. No further SMS messages will be sent unless you opt back in.

You may opt back in by replying START.

6. Help Instructions

For assistance, reply:

HELP

You may also contact Keyhole Solution LLC directly:

Phone: (502) 410-5681
Website: https://keyholesolution.com/contact/

7. Supported Carriers

Our messaging services are supported by major U.S. mobile carriers. Carrier participation may vary.

Mobile carriers are not liable for delayed or undelivered messages.

8. Privacy

We respect your privacy.

We do not sell, rent, or share your mobile number, SMS opt-in data, or SMS consent status with third parties for their own marketing or promotional purposes.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

All text messaging originator opt-in data and consent will not be shared with any third parties for unrelated third-party marketing or promotional purposes.

We may share SMS-related information with service providers only as necessary to deliver the messaging service, operate our business systems, comply with law, prevent fraud or abuse, or protect the security of our services.

For more information, please review our Privacy Policy:

Privacy Policy

9. Related Policies

These SMS Terms & Conditions should be read together with our Privacy Policy and Terms of Service:

Contact:
https://keyholesolution.com/contact/

10. Changes to These SMS Terms

We may update these SMS Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.

Your continued participation in the SMS program after updates are posted means you accept the updated SMS Terms & Conditions.

11. Contact Information

Keyhole Solution LLC
131 E Third Street, #153
Maysville, KY 41056

Phone: (502) 410-5681
Website: https://keyholesolution.com/

SMS Terms & Conditions

Success!